Refund Policy
At Antennas Direct, we strive to ensure your satisfaction with every purchase. If, for any reason, you are not completely satisfied with your order, we offer a full refund within 90 days of the invoice date, subject to the following terms and conditions.
Eligibility for Refund:
- To be eligible for a refund, your order must have been shipped directly from Antennas Direct via our official website (antennasdirect.com).
- Refund requests must be made through our customer support team, either by phone or through our live chat service. Refunds will only be processed after verification of your order.
Restrictions:
- Orders made through third-party retailers or resellers (including but not limited to Amazon, eBay, or any other non-Antennas Direct outlet) are not eligible for refunds directly from Antennas Direct. Customers are advised to contact the retailer from whom the product was purchased to initiate any returns.
- In the event of repeat returns or suspected abuse of this policy, Antennas Direct reserves the right to refuse any further refund requests, and any returned items will be subject to additional scrutiny.
- Antennas Direct may, at its discretion, limit or deny refunds on orders from customers who demonstrate a pattern of excessive returns or fraudulent activity.
By completing your purchase, you acknowledge and agree to these terms and conditions. We reserve the right to amend or update this policy at any time.